How to request deletion
Send a request from your registered email address using the button below. Include your organization name, employee/user ID (if known) and whether you request app account deletion, specific data deletion or both. Do not email passwords, full bank details, Aadhaar numbers or other sensitive documents.
What happens after a request
- The privacy team receives the request and may verify account ownership using a secure method.
- The request is evaluated against the applicable customer agreement and data protection obligations.
- The app account and associated data not required for legitimate retention are deleted or anonymized following a verified process.
- Where employment, payroll, tax, financial, security or dispute records must legally remain, their purpose and retention basis will be explained.
- The requester is informed of the result, including any retained categories, via the registered contact route.
Data types and retention
Potentially deletable data may include profile or app-only preferences, unused tokens and optional app content no longer required. Some attendance, wage, statutory, tax and audit records may have to remain with the employer or service provider for specified lawful periods. The actual timetable must be stated in the customer-specific retention schedule; see Data Retention .
In-app deletion
The mobile application must also provide a discoverable deletion initiation path when store policies apply, normally under Profile → Privacy & Account → Delete Account . Publishing this web page alone does not implement deletion inside the app.
Need assistance?
Contact [email protected] . This address must be operational before listing this page in an app store.